Orders & Returns

Thank you for purchasing from Winsher Sports.

Should you wish to return an item, please refer to the information below.


Products returned must be arranged to be done so within 14 days of the original delivery date in a re-saleable, original condition – unused, undamaged, unsoiled and with the tags still attached. We are unable to accept items that have had the tags removed, have been customized, used or damaged in any way including packaging.

The Winsher return form must be either included when the item is returned or emailed separately to the

For a refund or exchange, please allow 14 days from the day you return your product for your account to be credited.

There is no return on personalised leather balls, personalised team balls, Premiers Balls or sale items purchased from, except in the instance where an item is faulty or damaged.

Unfortunately, we cannot accept returns for any items that were purchased elsewhere and not at These items must be returned to the original place of purchase.

If you change your mind and wish to exchange your purchase, you are responsible for all return postage costs. To supply your replacement item, we will recharge your account for further shipping charges. We will only refund shipping and handling charges to your credit card or PayPal account if you have received an incorrect item or if you received a damaged/faulty product. A copy of your Winsher Sports tax invoice may be requested as a proof of purchase.


Please contact our Customer Service Team at within 14 days of original delivery date by emailing us for an exchange or refund form stating your name, delivery address and order details.

In the instance that you receive a faulty product, please contact us by emailing us Please provide us with your name, your invoice number, product name and the fault you have found with the product and a photo. o if possible. Please let us know if you are seeking a replacement, exchange or a refund.


Should you have any further enquiries, don’t hesitate to contact Customer Service on 03 9874 7776or via email to

Free shipping over $250. Flat 10% off on orders above $1000.